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Our Technology

Platform 5.1

The engineering between a model and a system your institution can depend on. Ten years of it, sharpened by every deployment since.

One platform. Multiple harnesses. Every function.

  • Any channel
  • Harnesses
  • Agentic core
  • Control plane
  • Your data

Architecture

What the platform is made of.

Built in layers. Connected by design. Any model, any channel — your data, your control.

Any model

ClaudeDeepSeekGeminiGPTLlama

+ any model — open or proprietary, no lock-in

Operate

Any channel

WhatsAppLINEMessengerTeamsOutlookWidgetTelephony& more

Harnesses

ChatbotVoicebotEmailDocument

Govern

Master Agent Orchestration

Agentic RAG · Toolbox · MCP

Control plane

IdentityGuardrailsObservabilityEval

Prove

Your data — stays in your environment

Proprietary DBVector DBAudit Log

Your systems

Identity & SSOPaymentsCore systemsCRMKnowledge & docs

& more — your keys · SingPass · M365 · SAP

Platform 5.1 architecture: any model on the left, your systems on the right, and a central stack with three layers. Operate: any channel plus Chatbot, Voicebot, Email and Document harnesses. Govern: master agent orchestration with a control plane of identity, guardrails, observability and evaluation. Prove: proprietary and vector databases plus audit logs that stay in your environment.

Cross-Functional AI

The same control, across every function.

The governance you just saw isn’t one feature. It applies to every workflow, front line to back office — your data, your rules, your audit trail.

Transactions

Take customers from first enquiry through to purchase and payment, authenticating and logging each step.

Customer Service

Answer, guide, and resolve customer queries at scale, under your data, access, and retention policies.

Relationship Management

Prepare relationship managers for client conversations, surfacing insights, recommending next-best actions, and running compliance checks.

Compliance

Work through security questionnaires, audit checklists, and policy reviews, leaving an audit trail behind each answer.

Legal

Review contracts, analyse documents, and run regulatory research, keeping outputs traceable to source.

Operations

Automate the manual steps in everyday workflows, preserving approvals, controls, and audit trails.

See our success stories

Built for production. Proven in regulated industries.

Shaped by what regulated institutions across Southeast Asia have actually put into production.

What sets us apart

Industry solutions

Purpose-built for banking, insurance and legal — claims, advisory, drafting and document workflows.

100+ deployments · 10 years

Governed agents

Agents that retrieve, reason, and act — with guardrails, human sign-off on key steps, and a full audit trail.

in production at banks & insurers

No model lock-in

Open or proprietary, managed by us or on your own key. Models sit behind a stable interface, so swapping one is a change of configuration, not a rebuild.

Claude · GPT · Gemini · Llama · open models

Certified & in-region

Data kept resident in your region, audited end to end, with business continuity and disaster recovery built in.

OSPAR · ISO 27001 · penetration tested

Enterprise essentials

Multi-channel

Chat, voice, email, and WhatsApp as an official Business Solution Provider

Multi-lingual

Chinese, Malay, Thai + more

Admin & analytics

Dashboards, roles, monitoring

Data & access

Encryption, SSO, RBAC

Integrations

SingPass, Stripe/PayNow, M365

In Action

Two products, built on it.

From legal document retrieval to insurance transactions — see what the platform can deliver.

Heavy-Duty Retrieval

A&GEL

Built for Allen & Gledhill

AI-powered legal document retrieval that won “Innovation in Digital Legal Practice”. Searches across millions of documents in seconds with precise citation.

Million+ docs indexedSub-second search

Visit A&GEL

Transactional AI

GINA

Singapore’s 1st MAS-Regulated AI Insurance Broker

End-to-end insurance broking powered by AI. From quote comparison to policy issuance — all within a single WhatsApp conversation. Regulated by MAS.

MAS-licensedFull transaction stack

Try GINA on WhatsApp

Security & Governance

Designed around the questions risk teams ask first.

Where does your data sit, and who controls the keys?

A deployment runs on premise, in your private cloud, or under managed operation in the Singapore or Malaysia region. Credentials to your own systems stay with you in all three, and we never hold them.

What is logged, and who can inspect any given decision?

Every request, retrieval, tool call and model call is written to a log you own. A single decision can be reconstructed end to end by your own people, without asking us for anything.

What happens when the model is uncertain or wrong?

Answers are grounded in retrieved sources and checked against policy before they are returned. Where a case falls outside what the system is permitted to decide, it goes to a person rather than to a guess.

What survives when a better model comes along?

Knowledge, workflows, controls and evaluation sets belong to the deployment, not to the model. Models sit behind a stable interface, so a change is a swap and a re-run of the same tests.

ISO 27001OSPAR attestationVulnerability assessment & penetration testingMAS General Insurance Broking Licence →

See it running on your own data.

A scoped pilot on your systems, inside your environment, before any major commitment. Tell us the constraint you are working under and we will tell you whether Platform 5.1 fits it.

Based in Singapore · Serving Southeast Asia