We create the best chatbots

in Southeast Asia


Our Clients

Engage Your Users Effectively With Clever Conversational UX and Deep NLP

By combining our art of conversational flow design, with our science of natural language understanding, we handcraft the best chatbots that leave your users in awe.


Our Technologies

Multilingual AI

Not every user speaks the same language.

With Pand.ai's proprietary Natural Language Processing (NLP) engine, our chatbots are able to understand English, Simplified and Traditional Chinese, Bahasa Malaysia,

Bahasa Indonesia, and soon, Thai.

Multiplatform Connection

Establish your presence across different platforms.

Pand.ai's dynamic system architecture enables you to host your chatbot on Facebook Messenger, LINE, Slack, WeChat, WhatsApp, or even on your own customized chat widget.

Contextual memory 

Chatbots should be intuitive to talk to, just like a human.

Through Pand.ai's embedded in-state memory retention technology, our

chatbots can respond to questions while considering the context of the


Multidimensional search

Ordinary chatbots struggle with complex questions, ours don’t.  


Pand.ai can handle inquiries with different parameters easily with our multidimensional search algorithm.

Customisable Dashboard

Your business is unique, and so are your metrics.

Pand.ai provides a customized analytics dashboard for every client, because we

understand that no two chatbots are alike.


Pand.ai takes chatbot learning even further.

Managing distributed content across different divisions and geographies with multiple active chatbots isn’t an issue with our unique Bot2Bot technology.

Realtime Data Visualization

Providing out-of-date information could result in poor decisions.

Pand.ai's bots provides all relevant information in real-time with appropriate

visual content to aid decision-making.

Data Taxonomy

Good chatbots are supported by good content.

Pand.ai's proprietary data taxonomy makes updating your content easy, and multiplies the number of questions your bot is able to answer.


Our Chatbots in Action

Pand.ai implemented a productivity-boosting chatbot for a life insurance company in Malaysia. It was an instant hit with their agents because of its ability to answer commonly-asked questions and to provide easy access to downloadable forms and documents. It was able to hit their full-year target within 2 months of launch.


About Us

Your bot is designed and built by a dedicated and highly-qualified team of product designers, data scientists, software engineers and finance executives with extensive experiences across AI and financial services. Led by a former Head of Digital Banking and an award-winning data scientist, every chatbot is handcrafted to meet your specific business objectives and unique requirements.

Chuang Shin Wee


Chief Executive Officer

Shin co-designs many of the chatbots that we build for insurance, wealth management and asset management verticals.

Prior to founding Pand.ai, Shin was the Head of Digital Banking for Standard Chartered Bank in China. He won multiple awards on innovation, and was named “Top 50 Business Innovators (Marketing) in China” in 2013. He has previously worked for Microsoft, Citi and Creative Technology.

Shin is a graduate of the University of Bristol, the Massachusetts Institute of Technology (MIT) and the Wharton School.

David Low


Chief Data Scientist

David creates the next generation machine learning algorithms that power all our AI chatbots.

He is an award-winning competitive data scientist and was once ranked top 0.02% on Kaggle.


Prior to co-founding Pand.ai, David worked for the Infocomm Development Authority  (IDA) in Singapore.

David is a graduate of the National University of Singapore (NUS) and currently lectures machine-learning to post-graduate students on the same university.


Why Us?

We have the best people and the best technology to create the best chatbot for you. Best of all, we are the only one-stop shop that can help you create award-winning AI chatbots in financial services — from conceptualizing, designing, data cleaning, developing, testing and even running the live bot post-production. We have the experience and expertise to handle everything to get your chatbot off the ground. Yes, everything.


Still have some questions?

If your question hasn’t been answered, leave us your question and contact details and we’ll reach out to you.

Don't settle for ordinary chatbots.

Get ahead of the competition.

19 Cecil Street #05-01,

The Quadrant, Singapore 049704

© 2019 by Pand.ai Pte. Ltd. Singapore

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