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The Business Times - Insurer Tokio Marine Life Rolls Out Chatbot app for Advisers

Updated: Mar 18

Publication: The Business Times

Author: Claire Huang

JAPANESE insurer Tokio Marine Life Insurance Singapore (TMLS) has launched the industry's first self-learning chatbot for advisers as it moves to engage its customers better through its digital and insurtech strategy.

Named TOMI, the chatbot is available round-the-clock through Facebook Messenger, can answer frequently asked questions and continuously expand its knowledge base by keeping track of questions that it is unable to answer, TMLS on Tuesday said...


Read more:

https://www.businesstimes.com.sg/technology/insurer-tokio-marine-life-rolls-out-chatbot-and-app-for-advisers

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