Did you know?

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• WhatsApp has 2 billion users

• Facebook Messenger as 1.3 billion users

• Telegram has 400 million users

• 69% of consumers prefer to use chatbots

• Chatbots will generate $112 billion in retail sales by 2023

• 80% of businesses plan to use chatbots by 2021

• 64% of businesses use chatbots for customer support